The winners of Web Retailer Award 2023!
27. November, 2023At the E-Commerce Jam conference, we also presented the awards for the best web retailers in the region as this year’s grand finale of the Web Retailer Award. With a tradition of well over ten years, the Web Retailer Award is the largest online webshop competition in the Adriatic region. The competition is organized by Ceneje.si, Jeftinije.hr and Idelno.rs – all part of Heureka Group.
This year, 242 online shops entered the WRA 2023 competition across Slovenia, Croatia and Serbia. Of which – 68 took to the stage at the E-commerce Jam conference on November 9th in Kino Šiška, to graciously accept their awards!
Winners were chosen upon their customers and leading industry professionals assessment
Last year, registered online retailers only had to collect the opinions of their online customers, but this year we have revamped the methodology. We only took into account post-purchase reviews – reviews from actual customers – which has taken the competition to an even higher standard. In the next step, we assessed online shops on two levels: customer satisfaction and the shop’s technical compliance with European standards for safe online shopping. The three webshops with the highest scores in each category were selected as finalists.
The main prize, the Best in Adriatic Award, went to the online shop malinca.si.
Here are the winners of this years Web Retailer Award.
BEST IN ADRIATIC AWARD
malinca.si
PEOPLE’S CHOICE AWARD
SLO: conorsadventure.si
HR: bijela-tehnika.hr
RS: artmie.rs
WEB CHALLENGER AWARD
SLO: woolf-shop.si
HR: fabuspot.hr
RS: computerland.rs
WEB CHAMPION AWARD
SLO: malinca.si
HR: gymbeam.hr
RS: artmie.rs
COMMITTEE AWARD
SLO: malinca.si
HR: centar-tehnike.hr
RS: computerland.rs
BEST LOYALTY PROGRAM
SLO: mrpet.si
HR: polleosport.hr
BEST PAYMENT EXPERIENCE
SLO: bestway.si
HR: heta.hr
BEST DELIVERY EXPERIENCE
SLO: maremico.si
HR: heta.hr
BEST CROSSBORDER AWARD
GymBeam s.r.o.
BEST APP OF THE YEAR
SLO: mimovrste.com
HR: mall.hr
BEST CUSTOMER CARE
SLO: tiskajpoceni.com
HR: gymbeam.hr
BEST CREATIVE CAMPAIGN
bokashiorganko.si
BEST SUSTAINABILITY INITIATIVE
zooplus.hr
BEST LOCAL E-COMMERCE PLATFORM
marker.hr
↑ BEST WINGMAN AWARD ↑
woolf.hr
BEST NEWCOMER
SLO: vsegrad.si
HR: kulina.hr
RS: lussuria.rs
POSEBNA PRIZNANJA
BEST INSPIRATIONAL LEADER
SLO: Manca Šalehar
HR: Suzana Martić
RS: Miloš Karaklajić
BEST COMMITTEE MEMBER
SLO: Karmen Mlinar
HR: Daribor Matošević
RS: Aleksandar Savkovic
CATEGORY AWARDS
Product Category: Kids
SLO: malizakladi.si
HR: lafaboo.com
Product category: Health & Beauty
SLO: spleticna.si
HR: fabuspot.hr
Product category: Furniture
SLO: pohistvo.si
HR: namjestaj.hr
Product category: Automotive
SLO: gume-pnevmatike.com
Product category: Consumer tech
SLO: igabiba.si
HR: outletshop.com.hr
RS: computerland.rs
Product category: Fashion accessories
SLO: irisimo.si
HR: irisimo.hr
Product category: Clothing and footwear
SLO: woolf-shop.si
HR: woolf.hr
RS: lussuria.rs
Product category: Food & Beverage
SLO: mercator.si
HR: vinoteka-vinita.hr
Product category: Home & Garden
SLO: maremico.si
HR: klimakoncept.hr
RS: artmie.rs
Product category: Pets
SLO: pethomeshop.si
HR: pethomeshop.hr
Product category: Specialized stores & services
SLO: svetuzitka.com
HR: corner69.hr
Product category: Sport
SLO: intersport.si
HR: intersport.hr
RS: intersport.rs
Product category: Healthy diet & Nutritional supplements
SLO: malinca.si
HR: gymbeam.hr
Product category: Web shopping malls
SLO: shoppster.com
HR: senzacionalno.hr