The winners of Web Retailer Award 2023!27. November, 2023
At the E-Commerce Jam conference, we also presented the awards for the best web retailers in the region as this year’s grand finale of the Web Retailer Award. With a tradition of well over ten years, the Web Retailer Award is the largest online webshop competition in the Adriatic region. The competition is organized by Ceneje.si, Jeftinije.hr and Idelno.rs – all part of Heureka Group.
This year, 242 online shops entered the WRA 2023 competition across Slovenia, Croatia and Serbia. Of which – 68 took to the stage at the E-commerce Jam conference on November 9th in Kino Šiška, to graciously accept their awards!
Winners were chosen upon their customers and leading industry professionals assessment
Last year, registered online retailers only had to collect the opinions of their online customers, but this year we have revamped the methodology. We only took into account post-purchase reviews – reviews from actual customers – which has taken the competition to an even higher standard. In the next step, we assessed online shops on two levels: customer satisfaction and the shop’s technical compliance with European standards for safe online shopping. The three webshops with the highest scores in each category were selected as finalists.
The main prize, the Best in Adriatic Award, went to the online shop malinca.si.
Here are the winners of this years Web Retailer Award.